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TERMS AND CONDITIONS OF SALE
Updated 31.07.2025
PREAMBLE
These general terms and conditions of sale (hereinafter the "General Terms and Conditions of Sale" or "Terms") apply to any purchase made by a natural person with consumer status on the MILIA MATCHA e-commerce website (hereinafter an "Order"), accessible at https://www.miliamatcha.com (hereinafter the "Site") from MILIA MATCHA, publisher of the Site.
MILIA MATCHA is a société par actions simplifiée (simplified joint-stock company), with share capital of 20,000 euros, registered in the Versailles Trade and Companies Register under number 981 330 905, having its registered office at 18 rue des Bourdonnais 78000 Versailles, France, operating under intra-community VAT number 47981330905 ("MILIA MATCHA", "we", "our", "us").
IMPORTANT: Any Order placed on the Site necessarily implies the Customer's unreserved acceptance of these General Terms and Conditions of Sale.
1 – DEFINITIONS
The terms used hereinafter have the following meanings in these General Terms and Conditions of Sale:
"Customer": means any user who places an Order and purchases a Product on the Site. The Customer warrants that they have consumer status as defined by French law and case law. As such, it is expressly provided that the Customer is acting for purposes which do not fall within the scope of their commercial, industrial, craft, professional or agricultural activity.
"Order": means the purchase of a Product made by a Customer from the Seller on the Site.
"Customer Account": means the account that each Customer must have on the Site in order to place an Order.
"General Terms and Conditions of Sale" or "Terms": means these contractual conditions governing the sale to the Customer of a Product by the Seller via the Site.
"Product Page": means the page presenting the commercial offer relating to a Product. The Product Page generally includes one or more photograph(s) of the Product, the price, the Product's characteristics and all mandatory information.
"Login Details": means the email address and 6-digit password required for the Customer to access their Customer Account on the Site.
"Delivery": means the first presentation of the Products ordered by the Customer at the delivery address indicated when placing the Order.
"Parties": in the plural, refers to both the Customer and the Seller. In the singular, refers to only one of the two Parties.
"Products": in the plural, refers to all products offered for sale on the Site. In the singular, refers to a single Product.
"Customer Service" means the service through which the Customer may address questions or complaints to the Seller.
"Site": means the website accessible at https://www.miliamatcha.com.
"Seller": means the company MILIA MATCHA, a société par actions simplifiée (simplified joint-stock company), with capital of 20,000 euros, registered in the Versailles Trade and Companies Register under number 981 330 905, having its registered office at 18 rue des Bourdonnais 78000 Versailles, France, operating under intra-community VAT number 47981330905.
2 – ACCEPTANCE AND ENFORCEABILITY
The purpose of these General Terms and Conditions of Sale is to define the terms and conditions of the distance contract between the Parties.
The Terms define the rights and obligations of the Parties with regard to the sale of Products on the Site. These Terms are binding on the Customer as soon as they have accepted them when placing an Order on the Site.
The Terms are subject to modification at any time by MILIA MATCHA.
The version of the GCS applicable to an Order is the one accepted by the Customer at the time of placing the Order.
The Customer declares that he/she has read the General Terms and Conditions of Sale before placing an Order and accepts them unreservedly.
The fact that MILIA MATCHA does not take advantage at a given moment of any of the clauses of the present GCS may in no case be interpreted as a waiver by MILIA MATCHA of its right to take advantage of such clause at a later date. In the same way, any condition contrary to the GCS requested by the Customer and not accepted by MILIA MATCHA cannot be invoked against the Customer.
3 – ORDERING
Placing an Order involves several steps:
- On each Product page, Customers can add Products to their basket by clicking on the "Add to basket" button. When the Customer's basket is complete, the Customer can validate the basket by clicking on the "Place Order" button.
- The Customer is then invited to complete his/her personal and delivery details; any incorrect information may result in a delay or even cancellation of the Order. The Customer may create a Customer Account to proceed with the Order. The Customer is then invited to choose the payment method and complete the payment details. The Customer must then click on the "Check Order" button.
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In order to finalise the Order, the Customer must read and accept the General Terms and Conditions by ticking the appropriate boxbefore clicking on "Pay now
".
MILIA MATCHA acknowledges receipt of the Order as soon as it has been validated by sending the Customer an Order confirmation e-mail which summarises the conditions of the Order, including the Products ordered, the delivery address and delivery times. A copy of the General Terms and Conditions of Sale and a withdrawal form applicable to certain Products is attached to the confirmation e-mail.
In accordance with article L221-13 of the French Consumer Code, acknowledgement of receipt constitutes confirmation of the contract, including all the information specified in article L221-5 of the French Consumer Code.
The day of the Order is understood to be the day of dispatch of the acknowledgement of receipt of the Order.
In certain cases, notably in the event of non-payment, incorrect address, previous dispute with the Customer relating to the payment of an Order, or any other problem linked to the information provided at the time of the Order, MILIA MATCHA reserves the right to block the Order until the problem has been resolved. In the event of prolonged non-payment, MILIA MATCHA reserves the right to automatically terminate the sale, without prejudice to any other damages it may claim from the Customer.
4 – PRODUCTS
4.1 Product description
The Products offered on the Site are described and presented, in accordance with the Product Sheet, by the Seller as precisely as possible so that the Customer has access to all the information relating to the essential characteristics of the Product before placing an Order.
In any case, despite all the care taken by the Seller, slight variations between the visual presentation of the Products on the Site and the delivered Product cannot be excluded.
The photographs of the products on the Site are provided for illustrative purposes only. The actual visual of the Product may vary slightly depending on the characteristics of your screen and computer equipment.
The Customer is invited to refer to the description of each Product appearing on the Site to find out its characteristics and, in case of doubt or if further information is required, to contact Customer Service, whose contact details are given in the Customer Service section below.
4.2 Product availability
Products are offered whilst stocks last. Product offers and prices are valid as long as they are visible on the Site. Customers are invited to consult the availability of Products sold on the information page for the Product concerned.
MILIA MATCHA makes every effort to ensure that the Site is up to date with Product stocks. There may be a delay between the stock status and the update of the latter on the Site.
In the event of an Order for a Product that proves to be unavailable, MILIA MATCHA will inform the Customer without delay of the cancellation of the Order due to unavailability of stock. In the case of an Order for several Products, if one of the Products proves to be unavailable, MILIA MATCHA will inform the Customer of the impossibility of sending the unavailable Product. The remainder of the Order will be processed and dispatched to the Customer within the timeframe announced in the Order tracking information e-mail. In this case, the Customer may also opt to cancel the entire Order, subject to informing MILIA MATCHA Customer Service by e-mail within 24 hours.
In accordance with article L.221-11 of the French Consumer Code, the Seller will provide the Customer, on its Site, with all the information specified in article L.221-5 of the French Consumer Code.
4.3 Product use
The Customer is solely responsible for the correct use of the Products in accordance with the applicable instructions for use, preparation (prescriptions), and safety standards. MILIA MATCHA shall not be liable for any damage resulting from improper use or application.
5 – PRICES AND PAYMENT
5.1 Prices
Product prices are indicated on the Site in euros and do not include delivery charges.
For metropolitan France and the countries of the European Union, prices are inclusive of all taxes (TTC), the VAT applied being that of the day of the Order. Any change in the VAT rate will be automatically reflected in the price of the Products. For other countries, prices are exclusive of VAT. Shipping costs depend on the place of delivery, i.e.:
- Delivery in mainland France: Standard delivery to the address indicated by the Customer, with delivery to a letterbox without signature, subject to payment by the Customer of €4.49 including VAT for shipping costs. For purchases of €49 or more (discounts deducted), this delivery method is offered free of charge.
- Delivery to a collection point subject to payment by the Customer of €4.49 including VAT for shipping costs. For purchases of €49 or more (discounts deducted), this delivery method is offered free of charge. The Customer will be informed by e-mail when the Order is made available at a collection point. In the event of an overload of parcels or exceptional closure of the selected collection point, the parcel will be delivered to the nearest collection point.
- Express delivery to the address indicated by the Customer, subject to payment by the Customer of €12.99 including VAT for shipping costs.
- Delivery to French overseas departments and territories and abroad: All deliveries to French overseas departments and territories and abroad are systematically handled as "international delivery" according to the rates indicated on the Site. Customs or import taxes may be added to the price of the Products and remain the responsibility of the Customer. It is therefore the Customer's responsibility to check the amount with their local customs office.
MILIA MATCHA reserves the right to change the price of Products at any time at its sole discretion or to offer occasional discounts on Products.
Such changes will not affect Orders already placed, and Products will be invoiced at the price displayed at the time of your Order.
The Products remain the property of MILIA MATCHA until full payment has been made to MILIA MATCHA.
Discounts may not be combined.
5.2 Payment methods
The Customer can consult the payment methods accepted by the Site below:
- Credit Cards (Visa, Mastercard, American Express...)
- Apple Pay
- PayPal
- ShopPay
5.3 Terms of payment
Orders can only be paid for via the Site. The Site guarantees the security of credit card payments by using the SSL (Secure Socket Layer) protocol encryption system, thus ensuring the confidentiality and security of data transmitted when paying online via the Site.
Depending on each Order and/or each Product, MILIA MATCHA reserves the right not to offer certain payment methods or to offer others. In any event, MILIA MATCHA undertakes to indicate clearly and legibly the payment methods it accepts, notably in the "Payment Methods" section available on its Site. All costs associated with payment are to be borne by the Customer.
In the case of payment by credit card, your account is debited at the time of confirmation of your Order.
In the event that the Site is technically unable to process payment of the Order, the Order will be automatically cancelled and the Customer will be notified by email.
5.4 Billing
The invoice sent to the Customer will contain the information provided by the Customer at the time of placing the Order. The information provided may not be modified after the invoice has been issued.
The Customer agrees to receive the purchase invoice in electronic format only.
6 – DELIVERY
6.1 Terms of delivery
Products are delivered to the delivery address indicated by the Customer when placing the Order. The Customer is responsible for the information relating to the name and delivery address. This information must be precise, accurate and complete to enable delivery under normal conditions. In this respect, the Customer is responsible for providing all information required for delivery (exact address, door code, etc.).
MILIA MATCHA shall not be held liable in the event of a return delivery due to an address error or the impossibility of delivering to the address indicated.
In such a case, the Products will be returned to MILIA MATCHA's warehouse and the Customer must contact MILIA MATCHA's Customer Service Department, whose contact details are indicated in the "Customer Service" article, in order to find out the steps to be taken to recover the Products ordered.
In the event of late delivery due to MILIA MATCHA, the Customer will be informed via the contact details provided. It is therefore important that the contact details are complete and accurate.
In the event of late delivery by MILIA MATCHA of more than 30 days after the conclusion of the contract, the Customer may cancel the order by registered letter with acknowledgement of receipt, or by writing on another durable medium, if, after having enjoined MILIA MATCHA by the same means to effect delivery within a reasonable additional period, MILIA MATCHA has not done so within this period.
The GTCS are considered terminated upon receipt by the Seller of the letter or writing informing it of such termination, unless the Professional has performed in the meantime.
All Products purchased from MILIA MATCHA are delivered to the Customer via a shipping company. All risk of loss or damage to the Products passes to you when you or a third party designated by you, other than the carrier, takes physical possession of the Products.
Products are delivered by the delivery company best suited to the various geographical parameters, with efficiency and speed as the selection criteria.
6.2 Delivery times
Products are delivered:
- Within 3 to 4 working days after dispatch for delivery to a collection point.
- Within 2 to 3 working days after dispatch for standard home delivery.
- Within 1 day of dispatch for express home delivery.
It is impossible to commit to international delivery times, but MILIA MATCHA undertakes to use the fastest and most efficient delivery services according to the geographical area delivered.
As soon as MILIA MATCHA has dispatched the products ordered, an email is sent to the Customer. The Customer is given their parcel number and a link to the delivery tracking website.
MILIA MATCHA reserves the right to request delivery against signature when the Order exceeds a certain amount, at its own expense.
6.3 Delivery costs
Unless otherwise offered by the Site, delivery charges are payable by the Customer and are indicated at the time the Order is placed, prior to validation and payment of the Order, based on the delivery information provided.
6.4 Order tracking
As soon as MILIA MATCHA has dispatched the products ordered, an email is sent to the Customer. The Customer is given their parcel number and a link to the delivery tracking website.
Customers can also track the status of their Orders from their Customer Account.
7 – RIGHT OF WITHDRAWAL AND CANCELLATION OF THE ORDER
7.1 Right of withdrawal
7.1.1 Applicability of the right of withdrawal
Pursuant to the provisions of Articles L.221-18 et seq. of the French Consumer Code, following an online Order, the Customer has a period of 14 days, from the date of receipt by the Customer or a third party designated by the Customer of the Products forming the subject of the Order, to exercise his/her right of withdrawal. If this period expires on a Saturday, Sunday or public holiday, it will be extended to the next working day.
In accordance with article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to the following products:
- Products likely to expire quickly or to deteriorate rapidly;
- Products unsealed by you after delivery and which cannot be returned for reasons of hygiene or health protection;
Pursuant to the aforementioned provisions of the French Consumer Code, the Customer does not have a right of withdrawal for "Matcha Tea" products.
The Customer may only exercise his right of withdrawal on Products that do not constitute foodstuffs, likely to be unsealed by the Customer, such as "accessories".
7.1.2 When the Customer's right of withdrawal applies:
To exercise your right of withdrawal, please notify your decision to withdraw by means of an unambiguous statement expressing your wish to withdraw:
By post to the following address: Milia Matcha SAS, 18 rue des Bourdonnais, 78000 VERSAILLES;
By e-mail to the following address: hello@miliamatcha.com
The Customer may also use the withdrawal form appended hereto.
In order for the fourteen-day withdrawal period to be respected, the communication relating to the exercise of the right of withdrawal must be sent before the expiry of this period, as evidenced by the postmark where applicable.
Once you have communicated your wish to withdraw, the Products must be returned to the address indicated by Customer Services within a maximum period of fourteen (14) days after you have communicated your decision to withdraw. Unless otherwise indicated by Customer Services, the Customer must bear the cost of returning the Products.
Reimbursement will be made via the means of payment used at the time of purchase and will take place as soon as possible after receipt of the returned Product(s) and at the latest within 14 days from the day MILIA MATCHA is informed of your decision to withdraw from this contract. Reimbursement will only be made if the Product is returned in perfect condition, in its original form, i.e. without having been used or damaged, and without its merchantability having been compromised. MILIA MATCHA will not accept the return of damaged or used Products. MILIA MATCHA will reimburse all costs paid by the Customer unless the Customer expressly chooses a delivery method that is more expensive than the standard delivery method offered by MILIA MATCHA and with the exception of the costs of returning the Products, which are borne by the Customer.
The time within which the refund of this amount will be reflected on your credit/debit card may vary according to the practices of your bank, and MILIA MATCHA cannot be held responsible in this respect. MILIA MATCHA will proceed with the refund using the same means of payment that you used for the initial transaction, unless you expressly agree to a different means; in any event, this refund will not incur any costs for you.
Only the Customer who has placed the Order may exercise this right of withdrawal. In the event of delivery to a different person, this right cannot be exercised by the recipient of the Order.
7.2 Right to cancel or modify the Order
The Customer may cancel or modify his Order by sending a complaint to Customer Services. The Customer's right to modify or cancel may be exercised as long as the Product has not been dispatched.
The Seller undertakes to reimburse the Customer for the full amount paid. The time within which the refund of this amount will be reflected on your credit/debit card may vary according to the practices of your bank, and MILIA MATCHA cannot be held responsible in this respect. MILIA MATCHA will make the refund using the same means of payment that you used for the original transaction, unless you expressly agree to a different means; in any event, this refund will be free of charge to you.
8. - RETENTION OF TITLE AND TRANSFER OF RISK
8.1 Retention of title
The Products sold remain the property of MILIA MATCHA until full payment has been received. Failure to pay may result in the cancellation of these Terms and Conditions, leading to the cancellation of the sales contract and the return of the Products.
The Customer is obliged to keep and manage the Products under retention of title as a reasonable person until such time as ownership of the Products is transferred to the Customer.
8.2 Transfer of risk
Notwithstanding the retention of title clause stipulated above, the risk of loss or damage to the Product is transferred to the Customer at the time the Customer or a third party designated by the Customer takes physical possession of the Product. When the Customer entrusts the Product to a carrier other than the one proposed by MILIA MATCHA, the risk of loss or damage to the Product is transferred to the Customer when the Product is handed over to the carrier.
9 - CUSTOMER SERVICE
For any complaint, information or question about the products, our Customer Service is at your disposal from Monday to Saturday: 9 a.m. - 6 p.m.
Postal address: Customer Services – Milia Matcha SAS – 18 rue des Bourdonnais 78000 VERSAILLES
E-mail: hello@miliamatcha.com
10 - INTELLECTUAL PROPERTY
MILIA MATCHA is the sole owner or licensee for the entire world of the rights, including intellectual property rights, to all visuals, photos, texts, comments, information, works, illustrations, trademarks, logos, trade names, graphics, audio and video clips, drawings, images and other content reproduced on the Site. Any total or partial reproduction of the Site or its content, other than for strictly personal use, is prohibited, except with written authorisation from MILIA MATCHA.
The Customer is only authorised to use the Site and its contents in accordance with the General Terms and Conditions of Sale. The Customer may not reproduce, make available to the public, perform, publish or modify all or part of the Site and its contents without the prior written consent of MILIA MATCHA.
Any action going beyond these rights of access and use, and in particular any reproduction, making available to third parties or illicit downloading, constitutes an act of counterfeiting. The Customer undertakes not to use or implement a robot or any other automated means to access the Site and/or the content, and more generally not to attempt to undermine the operation of the Site. The Customer undertakes not to use the Products in such a way as to infringe the rights of MILIA MATCHA or third parties.
Except as expressly permitted by law, the Customer shall not, nor permit others to, modify, adapt, translate, reverse engineer, decompile or disassemble the Site or any of its elements or create derivative works.
11 - LIABILITY
In the event of non-performance or improper performance of the General Terms and Conditions of Sale by the Seller, MILIA MATCHA will only be liable for direct damages resulting therefrom which may be suffered by the Customer.
MILIA MATCHA shall not be liable for any consequential damages arising from any breach of the Terms and Conditions.
MILIA MATCHA cannot be held responsible for any interruption of transactions carried out via the Site or for any failure or negligence attributable to the Customer or to a third party or to a case of force majeure.
12 - GUARANTEES
12.1 Legal guarantees
Independently of any commercial warranty that may be granted to the Customer, MILIA MATCHA remains liable for defects in conformity of the Product it has sold in accordance with Articles L217-3 to L217-7 and L224-25-12 to L224-25-26 of the French Consumer Code, partly reproduced below.
MILIA MATCHA is also bound by the legal warranty for hidden defects under the conditions set out in Articles 1641 to 1649 of the French Civil Code.
12.2 Implementation of the conformity guarantee
You have a period of two (2) years from the date of delivery of the goods to take action on the basis of the legal warranty of conforming delivery.
In the event of a lack of conformity, you may choose between repair or replacement of the goods, in accordance with article L. 217-9 of the French Consumer Code. MILIA MATCHA may, however, choose not to proceed according to your preference if this choice would entail a cost that would be manifestly disproportionate to the other option, given the value of the goods or the significance of the defect.
If repair or replacement is not possible, you may choose between a refund of part of the price or cancellation of the contract, in accordance with article L. 217-10 of the French Consumer Code.
During the 24 months following delivery of the goods covered by your Order, you are not required to prove the existence of a lack of conformity. This warranty of conformity does not apply to normal wear and tear of the Products.
12.3 Implementation of the warranty against hidden defects
You may also exercise the warranty against hidden defects in the item sold, as provided for in Article 1641 of the French Civil Code.
In this case, you may choose between rescission of the sale or a reduction in the purchase price in accordance with article 1644 of the French Civil Code.
12.4 Contact
In order to obtain the implementation of these legal guarantees, the Customer may contact MILIA MATCHA by post or by email.
Postal address: Customer Services – Milia Matcha SAS – 18 rue des Bourdonnais 78000 VERSAILLES
E-mail: hello@miliamatcha.com
13 – PERSONAL DATA
The information collected by the Vendor when the Customer places an Order is necessary for the Vendor to process the Customer's Order.
The Customer's personal data is processed in particular when they log on to their account, when they place an order on the Site or when they post a review.
The Vendor, as the data controller, processes Customer data relating to the management of contractual relations for the time required for processing, namely the duration of the Order or services and the time required to establish proof of a right.
In accordance with Law No. 78-17 of 6 January 1978 "Informatique et Liberté" and Regulation No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, right of information, the Customer has a right of access, modification, rectification, a right to be forgotten, a right to limit processing, a right to data portability, a right of opposition, the right not to be the subject of a decision based exclusively on automated processing, including profiling, a right to delete personal data concerning them, and a right to lodge a complaint with the CNIL. The Customer also has the right to define directives concerning the fate of their personal data. They may exercise their rights by sending an email to hello@miliamatcha.com
The Vendor has set up a cookie preference management platform on the Site called Axeptio.
A cookie does not enable the Company to identify the Customer. Generally speaking, it records information relating to computer browsing on the Vendor's site (pages consulted, date and time of consultation, etc.) which may be read during subsequent visits. In this case, it contains the information provided by the Customer during pre-registration.
The Customer may prevent the recording of cookies by configuring their browser.
For further information on the processing of personal data, the Customer may access the Personal Data Protection Policy.
14 – FORCE MAJEURE
MILIA MATCHA shall not be held liable in the event of delay or non-compliance with any of its obligations under the terms of the GTC, due to a case or situation of force majeure, as defined in article 1218 of the French Civil Code and understood by the case law of the Cour de cassation (French Supreme Court).
15 – MEDIATOR
In accordance with L.612-1 of the French Consumer Code, the Customer has the right to have recourse, free of charge, to a consumer mediator for the amicable resolution of any dispute with MILIA MATCHA.
In the event of a written complaint sent by the Customer and not resolved by MILIA MATCHA, the Customer may have access, free of charge, to a consumer mediation mechanism with a view to amicably resolving the dispute. The Customer may submit their request to the Centre de médiation de la consommation de conciliateurs de justice (CM2C), an accredited mediator appointed by MILIA MATCHA, whose contact details are as follows:
Email: cm2c@cm2c.net
Postal address: 49 Rue de Ponthieu, 75008 Paris
Website: CM2C, Consumer Mediation Centre of Justice Conciliators
The Customer is also reminded that, in accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals in the European Union.
This platform can be accessed at the following link: European Commission Dispute Resolution.
16 – APPLICABLE LAW AND COMPETENT COURT
These General Terms and Conditions of Sale have been drawn up in the French language, which will in all cases be considered as the sole language of the Parties.
In the event of any dispute arising from these General Terms and Conditions and the use of the Site, the provisions of these General Terms and Conditions shall take precedence over any other contractual document, and in the absence of any provision herein or for any provision of public policy, French law shall apply.
Any dispute arising out of or in connection with these General Terms and Conditions and the use of the Site shall be submitted to the competent French courts.
17 – MISCELLANEOUS
You can consult the General Terms and Conditions on the Site. You can also print or save this document using the usual function of your internet browser (usually "File" to "Save as"). You can also download and save this document in PDF format. Adobe Reader (available free of charge at www.adobe.com) or another PDF-compatible programme is required to read the PDF file.
Each Customer may only have one account on the Site at any one time. MILIA MATCHA reserves the right to delete multiple registrations.
You can also archive the T&Cs and the contractual conditions of your Order by downloading the T&Cs and saving them with your Order confirmation.
The fact that MILIA MATCHA decides, once the Customer's Order has been concluded, to no longer apply one of the clauses of the online Terms and Conditions or of the Site's Legal Notice for future Orders placed by the Customer, does not in any way imply a definitive waiver of these clauses for Orders already placed.
The annulment of one of the stipulations herein shall not entail the annulment of these Terms and Conditions as a whole. In the event of annulment of one of the stipulations herein, the other stipulations shall retain their force and scope.
APPENDIX: STANDARD WITHDRAWAL FORM TEMPLATE
If the Customer wishes to exercise their right of withdrawal on the applicable Products - in compliance with the conditions set out in Article 7 and in accordance with the regulations in force, they may use the form below:
The form should be sent by email to hello@miliamatcha.com or by post to the following address: Milia Matcha SAS – 18 rue des Bourdonnais 78000 VERSAILLES - FRANCE
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Attn: MILIA MATCHA SAS – 18 rue des Bourdonnais 78000 VERSAILLES - FRANCE
I (XXX) hereby notify you of my withdrawal from the contract for the sale of the goods (*) below:
Ordered on (XXX)/received on (XXX):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only in the case of notification of this form on paper): Date: